Your privacy is important to Education Support Centres Ireland and maintaining your trust is important to us. We are fully committed to keeping your personal information safe. We will comply with the terms of the General Data Protection Regulation (GDPR) and all other relevant data protection legislation. If we ask another organisation to provide a service for us, we will ensure that they are also in compliance. This Privacy Policy is intended to provide you with information about personally identifiable information we collect about you and how that personal information is used and shared.

Any reference to the “Service” within this Privacy Policy includes Education Support Centres Ireland (“Education Support Centres Ireland”, “we” or “us”), our website (the “Site”), other services provided by us and on which a link to this Privacy Policy is displayed and all other communications with individuals through written or oral means such as email or phone (collectively, together with the Site, our “Service”). This Privacy Policy (“Policy”) describes the information that we gather on or through the Service, how we use and disclose such information and the steps we take to protect such information. By visiting the Site, or by using the Service (registering and booking CPD courses/events/any related training & education provisions), you accept the privacy practices described in this Policy.

Education Support Centres Ireland will intermittently update this Privacy Policy. If we make changes, we will notify you prior to the changes taking effect by posting a notice on our website and where appropriate, sending you a notification. By continuing to use our “Service” after such revisions are in effect, you accept and agree to the revisions.

Education Support Centres Ireland values your opinions. Should you have any questions in relation to our Privacy Policy, please contact us at:

Data Controller

Education Support Centres Ireland is the data controller of the personal data you provide to us. We can be contacted by email at info@esci.ie.

Data Protection Officer

We have appointed an internal Data Protection Officer (DPO) for you to contact if you have any questions regarding our Privacy Policy and our privacy practices. Whilst we have appointed a DPO, the Administration Office team will be your initial point of contact for all data protection inquiries. They can be reached by email at info@esci.ie.

Information We Collect

We collect information about you, including personal information, as you use our services and interact with us.

How We Use Your Information

When you register as a “User” on Education Support Centres Ireland Site/Service, we collect personally identifiable information about you i.e. your profile (your name, surname, teaching council number, mobile/telephone number, email address, school name, school roll number, school email address, school telephone number) and/or similar via Zoom.

We will collect your profile solely to provide access to your registration area, to generate and view your record of participation in our CPD / Training & Education provisions in conjunction with maintaining your attendance and certification record(s). We will not use your collected data for any other purpose or to send you any commercial advertisements.

How We Share Your Information

We will not share, rent or sell your personally identifiable information to others.

We may store personal information in locations outside the direct control of Education Support Centres Ireland e.g. on servers or databases provided by our hosting provider. Management, security and integrity of data storage are under the direct responsibility of our hosting provider company and are governed by the privacy policy of the organisation providing the hosting service.

Storage and Processing

The information we collect about you through Education Support Centres Ireland may be stored and processed in Europe by our third-party hosting provider. The management, security and integrity of data storage are the direct responsibility of our hosting provider and are governed by the privacy policy of those hosting organisations.

How We Protect Your Information

Education Support Centres Ireland is concerned with protecting your privacy and data but we cannot ensure or warrant the security of any information you transmit to us or guarantee that your information on the Education Support Centres Ireland Site/Service may not be accessed, disclosed, altered or destroyed by breach of any of our business standard physical, technical or managerial safeguards.

When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

We use external third-party payment processors such as PayPal and Stripe to process your payment when you book a course. These third-party payment processors do not retain, share, store or use personally identifiable information for any other purposes. Your interactions with these external payment processing organisations are governed by their own privacy policies.

Access and Retention of Data Controlled by Our Users

For existing/current Education Support Centres Ireland Users, you can review, correct, or update your current profile by logging into your profile e.g. to update your password.

We will retain your information for as long as your account is active or as needed to provide you with our services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

If you wish to delete or export your account data, please contact us directly at info@esci.ie.

Cookies and Tracking Technologies – how we use Cookies

We use cookies for the best browsing experience. Cookies are very small text files that are stored on your computer when you visit websites.

We use technical cookies to help identify your device so we can tailor your user experience, track your session, course/event booking and remember where you are in the booking process.

You can disable any cookies already stored on your computer but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

The Education Support Centres Ireland Site will:

• Remember what courses you are applying for (e.g. when logged in and booking a course)
• Remember where you are in the booking process
• Remember that you are logged in and that your session is secure. You need to be logged in to complete a booking.

Functional cookies are not strictly necessary but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

The Education Support Centres Ireland Site will:

• Track the pages you visit via Google Analytics

Third-Party Cookies

This Site will not share any personal information or directly use third-party cookies.

Social Media Widgets / Analytics

Our Site may include social media features, such as the Facebook Like button and other widgets, which run on our Site.

These features may collect your IP address, identify which page you are visiting on our Site and may set a cookie to enable the feature to function properly.

Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the social media companies.